SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION
When you purchase Proman capsules or related products from our website, we collect personal information you provide—such as your name, address, phone number, and email—as part of the order and delivery process. This helps us ensure fast, secure, and discreet delivery across India, along with effective customer support and service.

SECTION 2 – CONSENT
How do you give us your consent?
When you share your personal information to complete a purchase of Proman capsules, verify payment, arrange delivery, or request a return, we consider it your consent to collect and use that information solely for these purposes.
If we ever require your information for any secondary purpose—such as health tips, promotional updates, or special offers related to Proman—you will be clearly asked for your explicit consent, with the option to decline at any time.

How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent at any time by contacting us at:
[email protected]
SCO 1034, Back Side, Sector 22 – B,
Chandigarh, India – 400096

SECTION 3 – DISCLOSURE
We may disclose your personal data if required under Indian law or if you breach the terms and conditions of using our Proman services and website.

SECTION 4 – PAYMENT
Our website runs on WooCommerce via WordPress for a smooth and secure shopping experience. All payments for Proman capsules are processed through Razorpay — a trusted Indian payment gateway that is PCI DSS Level 1 compliant and undergoes regular security audits. Razorpay does not store any of your sensitive payment information.

Payment:
If you choose to complete your Proman capsule purchase using a direct payment gateway, your credit or debit card details may be securely processed for that transaction. This data is retained only for the time needed to complete your order and ensure successful delivery, after which it is permanently deleted in accordance with data protection standards in India.

SECTION 5 – THIRD-PARTY SERVICES
Third-party service providers we work with only access your information to the extent necessary to perform specific services for Proman India, such as payment processing or product delivery. For example, platforms like Razorpay or our courier partners may handle certain data in accordance with their own privacy policies.
We encourage you to review their respective privacy policies to understand how your data may be processed, in line with Indian data protection regulations or applicable international standards based on the provider's location.

Once you leave the Proman India website or are redirected to a third-party platform (such as a payment gateway or courier service), the use of your data will be governed by that third party’s privacy policy, and not by our Proman Privacy Policy.

Links
When you click on links on our Proman India website, you may be directed to external websites. We are not responsible for the privacy practices or data handling policies of those third-party sites and strongly recommend that you review their privacy policies before sharing any personal information.

SECTION 6 – SECURITY
We follow industry best practices and implement strict security measures to protect your personal information from misuse, loss, unauthorized access, or disclosure. At Proman India, your data privacy and safety are our top priority.

SECTION 7 – AGE OF CONSENT
By using the Proman India website, you confirm that you are at least 18 years old or have reached the legal age of majority as defined under Indian law.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. All changes will take effect immediately upon being posted on the Proman India website. For any significant updates related to how we handle your data, we will make reasonable efforts to notify you—so you remain informed and in control of your personal information.

QUESTIONS AND CONTACT INFORMATION
To request access, correction, or deletion of your personal data—or if you have any questions or concerns regarding our data practices—please contact our Privacy Compliance Officer at:
[email protected]
Re: Privacy Compliance Officer
SCO 1034, Back Side, Sector 22 – B,
Chandigarh, India – 400096